You might be wondering?
What payment methods do you accept?
We accept the following methods of payment – Mastercard, Visa, Visa Debit and PayPal.
How do I know my order has been placed successfully?
Whether you chose to email us direct, or place an order through our secure website – you will receive a confirmation email, and and official order acknowledgement confirming both your order to be correct and more importantly for you, a delivery address and date that suits you.
How long will my order take to be processed?
We aim to acknowledge all orders within 24 hours of receipt, with online orders being processed the same day of placement. After receiving & reviewing your order, we will email an official order acknowledgement out to you, from this point the process has begun.
What delivery methods do you use?
All palletised & smaller packaged goods are wrapped (and in some cases boxed too) and despatched via nationally recognised & trackable courier services. We use nationally recognised transport companies utilising a range of vehicles including smaller lorries with tail lift facilities for locations where manual off loading is unavailable. No Delivery is Too Big – No Package too Small.
What colour are your metal bins available in?
All our metal products can be powder coated in a wide range of standard RAL colours.
What grade of steel do you use?
Our metal products are manufactured from either fully pre-treated zintec steel, fully galvanised sheet steel. Our Stainless Ranges are made from grade 304 as standard but coastal applications we also manufacture in marine grade 316 too.
Can you supply Cast Iron?
Yes, we have sourced products manufactured from both UK & overseas sources ensuring a complete range of products are available to you.
What guarantee do you offer?
All of products are supported by a full 12 month warranty. On some products, depending on the product & what material it is constructed from, a manufactures warranty of upto 10 years is available.
Can you install products?
We have secured the services of a number of fully approved & certified contractors that are fully qualified to install products in all open space public environments.
I don’t want to ’scrap’ the products I’ve got – can you refurbish?
We can offer a full refurbishment programme on most metal & cast iron products. In some cases, we can also offer a design service that can not only update your current products, but can be done so at a fraction of the cost of buying brand new.
Are your products made from recycled material / can they be recycled?
We can offer products manufactured from 100% recycled material, with all of our products being recyclable at the end of their useable lifespan.
Can you ship products abroad?
We have agreements in place with a number of UK based freight companies, that also ship to European destinations. Our carriers have been carefully selected, offering not only fully insured transport, but years of experience carrying throughout the UK & Europe.